Effective Date: August 2026

This policy outlines the shipping, delivery, return, cancellation, and refund terms applicable to purchases made through Sparkling Beauty LLC.

Order Processing

Orders are generally processed within 3–5 business days after payment confirmation.

Processing times may vary during periods of high order volume, holidays, or circumstances outside our reasonable control.

Once your order has shipped, tracking information will be provided to the email address associated with your order.

Shipping

United States

Shipping Fee: Free

Domestic delivery typically takes approximately 10–15 business days after an order has been processed and shipped.

Canada

Shipping Fee: $100

International delivery times may vary depending on the destination, customs processing, and carrier timelines.

United Kingdom

Shipping Fee: $80

International delivery times may vary depending on customs processing and carrier timelines.

International Orders

Customers placing international orders are responsible for providing accurate shipping information and complying with any applicable import, customs, duties, taxes, or regulatory requirements in their destination country.

Customs delays are outside the direct control of Sparkling Beauty LLC and may affect estimated delivery times.

Shipping Information

Customers are responsible for ensuring that all shipping information is accurate before submitting an order.

Sparkling Beauty LLC is not responsible for delays, failed deliveries, or losses resulting from:

  • Incorrect or incomplete shipping addresses

  • Incorrect recipient information

  • Failure to receive a package

  • Carrier delays

  • Customs delays or holds

  • Events outside our reasonable control

If you realize that your shipping information is incorrect after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipping.

Sales Tax

A 6% sales tax is currently applied to applicable orders and reflected in the order invoice.

Tax treatment may vary depending on the customer’s location and applicable laws.

Returns & Exchanges

Due to the specialized nature of our research-use-only materials and the importance of product integrity, we do not accept returns or exchanges after an order has been shipped.

All sales are considered final once an order has been dispatched from our facility.

Products cannot be returned for reasons including, but not limited to:

  • Change of mind

  • Incorrect product selection

  • Failure to review product information before purchase

  • Improper storage or handling after delivery

  • Intended use that differs from the stated research purpose

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or contains an incorrect product, please contact us within 48 hours of delivery.

Your request should include:

  • Your order number

  • A description of the issue

  • Photographs of the package and product

  • Any other information reasonably requested by our support team

We will review the circumstances and determine an appropriate resolution where the issue is verified.

Depending on the circumstances, an approved resolution may include a replacement or refund.

Product Integrity

We take reasonable measures to protect product integrity before shipment. Products are packaged and quality-checked before dispatch using appropriate packaging and handling procedures.

Customers are responsible for following any storage and handling information provided with their order.

Order Cancellations

Orders may only be cancelled before they enter processing or shipment.

Once an order has been processed or dispatched, cancellation may no longer be possible.

Contact us as soon as possible if you need to request a cancellation.

Refunds

Where a refund is approved, refunds will generally be issued to the original payment method used for the purchase.

Processing times may vary depending on the payment provider or financial institution.

Sparkling Beauty LLC reserves the right to review each refund request individually and may request additional information before approving a refund.

Restock Information

Our research materials may be supplied in limited or small batches to support product quality and availability.

Restock timing may vary depending on demand, sourcing, production, quality-control processes, and other factors.

Customers may subscribe to available restock notifications or the company newsletter to receive updates when products become available.

For research use only. Not for human or veterinary use. Not for human consumption.